Testimonials

Please feel free to leave comments about your experiences of Carpet Knights carpet and upholstery cleaning services by filling out the form at the bottom of this page.

83 replies
  1. Morwenna Bevan says:

    Fantastic service from start to finish. Goron arrived promptly, worked very quickly and efficiently and cleaned our house from top to bottom leaving us with immaculate carpets. Furniture put back in place with plastic mats to protect the carpets. Can recommend this company 100%.

  2. Fergus Chan says:

    Excellent service from start to finish. The team was friendly and efficient. They did a wonderful job cleaning the carpet of my new house. 10/10 I highly recommend them.

  3. Jane Wood says:

    Carpet Knights returned to clean 2 carpets and 2 rugs for us. Excellent contact and booking process. The clean was carried out professionally and efficiently. The carpets and rugs looking fabulous again. As always thank you Goran and Sarah. We will contact you again and thoroughly recommend to anyone who needs carpets and rugs cleaned, don’t hesitate. Thank you.

  4. Barbara Wren says:

    Truly amazing service. I explained to Carpet Knights that I had no great expectations about my carpets when they arrived, as we had been here for almost 6 years with our 2 large dogs and the cream carpets throughout were very marked and grubby. They said they would give it a good go, and a couple of hours later I could not believe my eyes – its as though I have a house-full of new carpets, Such a nice couple too, nothing is too much trouble. I will ask them back annually now I think, the service is very affordable too. Totally recommended service thank you Sarah and Goron.

  5. Emma Pennell says:

    Excellent service right from the very first email enquiry to the end result! Sarah is a joy to deal with, and they both were respectful of our home and covid 19 guidelines. Our cream carpets take a lot of wear from our black dog and cat, and they’ve come up like new, even removing some spilled glue and some coffee stains. We’re delighted and will happily book them again.

  6. Robin and Trish Knights says:

    We really thought we would have to buy a new carpet after our hallway and lounge had been a busy thoroughfare for over a year when building works were taking place outside. Our domestic carpet cleaner only made it worse.
    What a transformation with Carpet Knights (no relation)!
    The service is impeccable, with two extremely polite experts wearing masks the whole time. They arrived at 9.30am and were packing up just after 11.00am, having cleaned a long lounge, a hallway and a large rug.
    We have been recommending this company to everyone.

  7. Louisa Roche, Truro says:

    Just had my sofa cleaned, and could not be more impressed with how it’s turned out I’m absolutely amazed!

  8. Sue Bearcroft says:

    Extremely professional and friendly team to have in your home. They worked quickly, quietly and efficiently. Photos were taken to show half of the carpet cleaned against the half that wasn’t. This showed us just how well their cleaning was doing. Great value and a fantastic job. Thank you . We will definitely use you again.

  9. Angie Lavender says:

    A big thank you to Sarah and Goron.
    Very professional, punctual and polite service.
    They made no promises on the red wine 😀 but they made it disappear.
    I would highly recommend them!
    Will definitely use again.
    Thank you much.

  10. Catriona Macdonald says:

    Sarah and Goron were punctual, friendly and extremely efficient. They told us how long the job would take and how much it would cost and finished exactly when they predicted. Our carpets look like new especially in the busy areas around doorways etc. They visited us just a few days before “lockdown” and were careful with hand-sanitiser, not shaking hands etc. We will definitely use them again and have already recommended them to others.We are glad to support a local business which provides such a good service.

  11. Liza Bianchi says:

    Wonderful service, Arrived on time.Very pleasant and efficient and moved the furniture too. Very pleased.

  12. Jo Blyth says:

    Carpet Knights worked their magic for the 3rd time in our carpets & upholstery. It’s made our house a better place. Thanks. We’ll get you back for a 4th time when we need you

  13. Richard and Jill Walker, Truro says:

    Dear Sarah,
    It was a pleasure having you and Goron here to clean the carpets and 3 piece suite. Jill & I are very pleased with the quality of your work and the excellent customer service provided.

  14. Jane Wood says:

    Carpetknights cleaned our house carpets together with a few rugs that needed a freshen up. The booking process was very easy on the internet and when we had to rearrange the appointment this was done promptly with quick replies. Goron and Sarah arrived on time and carried out the cleaning very efficiently and with the minimum of fuss. The carpets and rugs have come up looking like new, even after removing some staining. We thoroughly recommend Carpetknights for the fabulous service and will not hesitate to use them again in the future. Thank you both.

  15. Anytime Booking says:

    I contacted Carpet Knight to clean our office floors in a bid of ridding incredibly stubborn stains. I can honestly say the carpet has had the best clean it has ever had. It’s as good as new. Would recommend to anyone.

  16. Jill Wilson Feock says:

    Carpet knights have cleaned our house carpets brilliantly in the past but I was so surprised when they returned our 4 Persian rugs looking so fantastic – so much brighter and I realised I had forgotten how beautiful the colours were! All 4 rugs were picked up and returned in superb condition and in a very short time. Thank you so much. With the canine traffic in our house it won’t be long before we are in touch again and we have no hesitation in recommending their service.

  17. Tony Archer says:

    Carpet Knights to the rescue again.
    After an unfortunate spillage of sooty sludgy liquid from our boiler expansion tank during a service and our own less than successful attempts at removing the extensive staining we were left contemplating the cost of replacement of the entire hallway carpeting.
    A quick call to Goran gave us a confident prediction of a successful stain removal treatment.
    The result is hard to believe. The carpet looks like new. So much cost and inconvenience avoided.
    Thank you again Carpet Knights, as always.

  18. Tony & Dorothy Archer says:

    Goran and Sarah are at the top of their game. Professional and efficient.
    We’ve used them for years and can’t fault the results…. All at a very reasonable price. Thanks.

  19. Julia, Bodmin says:

    Carpet Knights did a job for me at very short notice cleaning the carpets in an office before we moved in. The result was fantastic and we are really pleased. Very professional, friendly and cost effective service. I would recommend them.

  20. Tony & Susie Redondo St.Buryan says:

    Wow! A fantastic service. Carpets look like new and all in 2 hours. Punctual and efficient. Will certainly use again in the future. Thank you.

  21. Marion & Gerald Yeo, Falmouth says:

    Thank you so much for the wonderful cleaning you did on our Suite yesterday. We are so pleased with the result and the way in which the work was done. We will certainly recommend you to anyone who needs a Suite or carpets cleaned.

  22. Gloria Pascoe, Scorrier says:

    Thank you for doing such a superb job of cleaning our carpet, we are absolutely delighted and will definitely use your services again.

  23. Nicola, Mylor Bridge says:

    A big thank you to Goran for cleaning our carpets professionally, efficiently and at a very reasonable price. The results are fantastic, I will definitely be using them again in the future.

  24. Perranporth Holiday Retreats says:

    Badgers Retreat and Grey Fox Retreat Holiday Caravans at Perran Sands
    Thu 21 Apr 2016
    Once again great job done by Carpet Knights!
    Both Goron and Sarah are very helpful and willing to answer any questions. Goron takes time to ensure that the carpets and upholstery are left as try as possible after the cleaning process. Brilliant results every time, we would recommend Carpets Knights to anyone. First Class service from start to finish.
    Well done Carpet Knights.

  25. Nigel Stubbs, Mylor says:

    Very many thanks for a brilliant job done at Cogos Park Mylor. In fact a miracle to the Living room!
    No hesitations about recommending your excellent services when we can
    Kind Regards

  26. Joanna Wiggans, St.Erme says:

    back to work today sadly….just to say though that i am so pleased with the job you did on my carpet…..it is looking fabulous and smelling just as good……Goron was really lovely and i will definatley be calling on you again to freshen my house….i dont need to buy a new carpet now as its looking so good.

  27. Corinne B, Carbis Bay says:

    Chose Carpet Knights after reading testimonials to clean my 2 x 2 seater sofas which were in dire need of sprucing up. Absolutely fabulous job done, they look so much better and will last me a good while longer now. Please use Carpet Knights, I am sure you will be highly satisfied with service from start to finish. Thank you Goron and Sarah.

  28. Jonathon Wood Truro says:

    Very efficient, professional and friendly service from Goran. We did not hold up much hope of breathing a bit more life into our old sofa, but you have succeeded. Would not hesitate to recommend to friends or family. Great value and impressive equipment, will definitely use again.

  29. Jenny Ellis, Carnon Downs says:

    I wish all companies were this good to deal with! First class service from initial enquiry to completion, very professional, on time, carpets look like new and great value for money and friendly with it! Would recommend to anyone. Many thanks Goran.

  30. Rachel Matthew, Pool says:

    Excellent service. Goran was professional, polite and thorough. Sara was equally professional when booking an appointment and contacting me on the day that Goran was arriving to do the suite. I would have no hesitation in using/recommending Carpet Knights again. Many Thanks!

  31. David Hale, Flushing says:

    Just to tell you Carpet Knights exceeded our best hopes cleaning our expensive Indian Rug.
    The rug was a light colour with a really bad red wine stain.
    Your cleaning restored it to perfect condition with no stain visible. We are amazed and delighted by your cleaning and service.

  32. Susan Stratton, Bodmin Moor says:

    I am just about to book this firm for the third time. We have a cream carpet and a large Golden Retreiver..so cleaning twice a year is a must for us. This firm are competent, professional, polite, reliable and fast..as well as being very reasonable. Our carpet always looks like new, and I cannot recommend them highly enough.
    If you want a great job done, use this firm.

  33. Paul and Lindsey Stevenson says:

    Many thanks for your professional, friendly service, the carpets look like new again! Very happy customers, will be using again and would definitely recommend.

  34. Shelley Snashall, Truro says:

    THANK YOU FOR AN AMAZING JOB! I wasn’t expecting it to look so fantastic due to the state it was in! Great skills. Kind regards Shelley Snashall

  35. Hayley Welsh, Truro says:

    Wow I’ve just got home and I can’t believe how new my 7 year old light beige carpet is looking !!! This carpet has seen two children throughout their lives on our main staircase/ hallway and kids bedrooms and I thought there was no hope!! My husband says the guys were great and worked their socks off!, fabulous service all round thank you so much!!

  36. Maureen says:

    Our three sofas were grubby rather than stained. The boys arrived on time, worked hard and left me with sofas I am proud of – once more! Job done. We are very happy and will recommend every time. 5* Thankyou.

  37. Mandy Verrin, Liskeard says:

    Thank you so much for the wonderful results when you cleaned our lounge carpet last Friday. Not only is it spotlessly clean but also feels like walking on a new carpet. I will definitely be in touch when we finally do the rest of the house.
    Once again many thanks

    Mandy Verrin
    Menheniot

  38. Alastair, Callington says:

    Have used a number of times and will use many times more. Great service, great results and very reliable.

  39. Julie Cunningham, Truro says:

    Dear Goran & Sarah,

    Thanks so much for your carpet cleaning efforts today, the place looks amazing and your professionalism commendable. I would certainly recommend you and can see us getting the carpet cleaned every six months as this was so easy to organise with you. Just can’t believe how good it looks too.
    Thanks and I’ll be in touch.
    Julie

  40. Linda says:

    We have used Carpet Knights for over 3 years and we are very pleased with the service they provide. Excellent quality, nice people and reliable.

  41. John C, Stithians says:

    Excellent, friendly service. On time, on price and with an excellent result given a very distressed cream carpet as challenge. I have no hesitation in using again or recommending.

  42. Linda Hopkins, Falmouth says:

    I have used Carpet Knights on a number of occasions now. Each time I have been more than delighted with the service, the professional yet friendly attitude and the magnificent job done. Today was no exception. The team are excellent from initial enquiry to finish. I have already recommended to a number of people and shall continue to do. Carpet Knights are a Godsend to damsels with distressed carpets and are most certainly a knights in shining armour! Thanks so much.

  43. Mrs M.A Daynes says:

    Very pleased with my cleaned carpets and stairs and sofa, everything looks pristine, great attention to detail. I would recommend Carpet Knights every time.

  44. Lynne, Truro says:

    Excellent, friendly, professional service at a very reasonable cost. Our cream carpets look like new! Would highly recommend Carpet Knights to anyone. Thank you Sarah and Goran.

  45. Jeni Fraser says:

    Friendly, efficient service. Goron, Sarah and their team are super-professional and, more importantly, get the job done! Highly recommended for fast, excellent service. Don’t go anywhere else!

  46. Bishop of Truro's Office says:

    We have used Carpet Knights twice now and both times they have provided an excellent and efficient service. Cream carpets that get a lot of use have come up like new. We would have no hesitation in recommending Carpet Knights.

  47. Ian Pearce says:

    We needed a three piece suite cleaned. The appointment process was handled professionally and a confirmation sent by e-mail. They arrived on time and were friendly and professional. We were delighted with the result as the suite looks new again.

  48. Sarah Griffiths Maenporth Property Services says:

    Hi Sarah,
    I’d just like to say thanks to your team for a job well done this morning. Gordon and Jason arrived promptly, treated the property with respect and the carpet has come up a treat. It’s lovely to work with efficient people you can trust. I’d be happy to recommend you to clients.
    I realise too that nothing happens without office staff who have their finger on the pulse, so thank you for coordinating so well.The invoice was detailed exactly as requested.
    Nice to have done business with you.

  49. Matt, Perranporth says:

    Carried out very professional clean of two bedroom carpets and a rug – brillant results and great service! Would recommend this firm to anyone 🙂

  50. Angela & Doug Handley says:

    Thank you Sarah and Goran for delivering the “complete” package from the initial enquiry to the completion of the carpet clean. Fantastic service – superb clean – reasonable cost – will certainly recommend to all my family and friends. Thank you again “Carpet Knights”.

  51. Julian Hook, Bodmin says:

    Great service from start to finish. Accurate quotation, simple booking, prompt arrival, work completed on time and to a very high standard. I can’t recommend Carpet Knights highly enough.

  52. Simon A says:

    An excellent, polite, friendly and professional service. I would both recommend, and use Carpet Knights again.

  53. Ian & Lyn Horne says:

    A first class service – very polite and friendly, extremely efficient and most importantly, effective. The attention to detail was impressive and the results equally so. We would have absolutely no hesitation in recommending Carpet Knights unreservedly and wish the business well for the future.

  54. Thomas Hewitt says:

    We have found Carpet Knights to be fantastic at the end of a tenancy, they are our preferred carpet cleaning company.
    We recommend you to save tenants money and aggravation. Too many don’t listen, use someone who does a poor job then loose money because their deposit pays for you to save the day! Buy cheap: pay twice!

  55. Nicole Howarth, Newquay says:

    I hired a Rug Doctor from a local outlet and to my horror it made the stains on my cream carpets even worse. I contacted Carpet Knights and they were friendly, efficient and the result was outstanding! I would hightly reccomend this service and advise anyone not to use the Rug Doctor. Thank you so much I will definately use your services in the future again.

  56. Amanda Harley, St.Mawes says:

    Fantastic! Friendly and helpful over the phone, prompt, reliable and great job on the carpets. Aftercare advice also great too. Would definitely recommend and will use Carpet Knights again.

  57. Jo Brackenbury says:

    Having moved to our beautiful new home in July, we called Carpet Knights to clean all of our carpets, they made such a brilliant job of them, we called them back to clean our 3 piece suite. Again another superb job. The only remaining issue, was a very strong smell of nicotine from the previous owners. So we hired an Ozone Generator Machine from Carpet Knights. We still cannot believe was a fantastic job it did of getting rid of the nasty smell. We would definitely recommend this machine for anyone with any lingering household smells they want to get rid of. If I could, I would rate it 10/10

    Thanks to all at Carpet Knight, for their professional & friendly approach. Please put the kettle on for Goran & Jason, they both deserve that cuppa, when they come to your home.

  58. Classic Cottages says:

    What a fabulous job you have made of our carpets – thank you very much! We booked you in to clean the carpets here at our offices, which to be honest had seen their best days(!) and the result is wonderful. We market holiday properties throughout the west country and will not hesitate to recommend you to our owners. Thank you once again.

  59. Denise Sadka says:

    We were absolutely delighted with Carpet Knights, who did a wonderful job with the minimum of upheaval and at a very good price. Have no hesitation in recommending them.

  60. David Williamson says:

    I’d like to thank Sarah and Goron for providing a fantastic service. From initial contact through to a thoroughly professional cleaning job, I have absolutely to commend Carpet Knights for the quality of their service. If you need your carpets cleaned, then call Sarah and Goron, you won’t be disappointed.

  61. Gyllyngvase House says:

    Carpet Knights came to clean all our stair and hallway carpets which as a busy guest house endure a lot of heavy use. I was very impressed by the lack of fuss involved in the process and that there was minimal disruption to our operation. More importantly, the final result was excellent giving the carpets that almost new look again which is very important for arriving guests and their first impressions. I would not hesitate to recommend Carpet Knights to anyone requiring a professional and excellent carpet cleaning service.

  62. Sue & Kev Benney says:

    Carpet Knights came to clean our 3 seater and 2 seater cream leather sofa’s. The job was done in a very professional manner with excellent results. Goran was very hardworking and provided brilliant results far above what we thought would be possible. Goran was fantastic, very polite and helpful. We have previously used Carpet Knights for our household carpets again they gave us brilliant results when we thought we might have to replace them. Excellent job, keep up the good work. We will definitely recommend them to our friends.

  63. Angela Walker, St.Ives says:

    Thank you so much for your speedy work and fantastic results, the fact that you made things so easy and we didn’t have to move a thing was a bonus.
    The carpets are like new and guests have commented on them.Will definitely recommend to all.

  64. Tony Archer Perranarworthal says:

    We feel very lucky to have found Goron and Carpet Knights. They are totally reliable and professional in everything they do. They work hard whilst on site and achieve a great result at a very competitive price. On top of all that we find Goron a really pleasant, helpful ‘can do’ type of guy.
    CAN’T RECOMMEND HIGHLY ENOUGH. May they go from strength to strength.

  65. Bridget Young says:

    After years of having my Persian rugs cleaned by so called experts in London at huge expense, I am now living in Cornwall busier than I’ve ever been and have discovered Carpet Knights. Thank goodness!! I am thrilled to bits with the service, carpets collected and dropped back. When I came to lay them down they have never been so clean. The colours have come up so beautifully. THANK YOU, THANK YOU CARPET KNIGHTS!!!
    I highly recommend this company.

  66. Sarah Sumpter, Truro says:

    And there was me thinking cream carpets were a bad idea with 2 kids and a dog……..not now that I know Goran and Jason can get them looking like new!! Carpetknights gave an excellent service from start to finish. I am thrilled with how clean my carpets are and would definitely recommend Carpetknights for their friendly and very efficient service.

  67. Margaret Jordan, Mevagissey says:

    CarpetKnights have been cleaning my carpets for the last six years: first when the property was a B&B and now as a holiday let. From the first call to Sarah to arrange an appointment and be given a quote everything is done in a professional but friendly manner. Goran (and now Jason too) arrive on time, wear shoe covers indoors and just get on with their work. The carpets look like new when cleaned and their use of eco-products is very important to me. And I am delighted with the price too. If necessary carpets can be walked on straight away and are dry within a few hours. I wouldn’t think of using anyone else for this work and have recommended CarpetKnights many times to friends and other businesses.

    Margaret Jordan, Portmellon, Mevagissey

  68. Mr Chris Witt, St Austell. says:

    Dear Mr Knight,

    1) Your immediate and effective response in visiting my house and dealing with the flood damage to my carpets on the same day I was flooded literally I think saved the day and helped me get away lightly.

    2) The subsequent cleaning of my carpets was an excellent job and means i will not need to replace them and make an insurance claim.

    I will recommend your services to my friends and family

  69. Geoff Vaggers says:

    Yet again, excellent service from Goron. Carpets have come up better than we could have hoped, thank you

  70. Brian Twigger says:

    A pleasant experience from the receptionist who kept us informed to the two gentlemen who performed their cleaning tasks efficiently.
    I would certainly recomend Carpet Knights to anyone who asks.

  71. Ian Marshall, Dobwalls says:

    A blinding job by Goran and Jason last
    week, so thanks and respect all round. They really took time and care. Ash
    and coffee vanished! Very worst bit of hall carpet returned (very nearly) to
    original colour – I thought that would be impossible! Whole house freshened up! Merry company and
    excellent attitude! I`ll be back!

  72. Mevagissey Surgery says:

    Goran and the team at Carpet Knights were a god send! After the surgery carpets suffered major damaged following some recent re-surfacing of the local roads we were really concerned the tarmac marks would result in a hefty bill for new carpets throughout. However, the work Goran and Carpet Knights did was great and the carpets actually look better than they have done for many years. They were quick, professional, polite and I would highly recommend them to anyone. Thank you so much, Helen, Practice Manager

  73. Mr Rowe, Mount Hawke says:

    Goron, from Carpetknights does a wonderful job. He is polite, professional, prompt and extremely good at what he does. Goron spent some time on a 30 year old armchair, which was covered in food stains and also red wine stains that had been there for years, He has managed to make it look almost as good as new and all traces of the wine stains have gone. The equally old carpets have also been given a new lease of life and once again look fresh and clean. We are delighted with the work he has done for us and will not hesitate to recommend Carpetknight’s services to anyone.

  74. Mrs A Davies, Truro says:

    We are extremely satisfied with the service provided by Carpet Knights. The service is prompt, courteous and professional. We have had all the carpets in our house cleaned aswell as some upholstery and the quality of cleaning is excellent – far better than other cleaning companies we have used. Some of our carpets were badly stained and now look like new. When arranging an appointment, phone calls are promptly returned and the cleaner arrives precisely on time. The house is left immaculate. We would strongly recommend Carpet Knights to other customers.

  75. Ann Holmes says:

    Penwarren Guest House, Falmouth. Coast Ambassador 2005

    Very friendly efficient service. My carpets look like new and Eco Friendly to boot. Excellent job.

  76. Mr and Mrs Woodward, Truro says:

    A first class service from start to finish. Mr Knight is a very smart, polite young man offering a very professional service with excellent results. We are more than happy to recommend him and wish him well with his business.

  77. Roundhouse Barn Holidays, St Just in Roseland says:

    Excellent service from start to finish, upholstery and carpets looking like new, I would not hesitate to recommend the service.
    🙂

  78. Epiphany House, Truro. says:

    Conference and Retreat House
    The carpets that were cleaned looked as good as new. We were so pleased with the results and the personal service. Everything was carried out in a very professional way with excellent results and attention to detail. We would definitely recommend Carpet Knights to anyone, we wish them all the best with this wonderful service.
    😉

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